Last Updated: September 3, 2026
Please read these Mobile Messaging Terms of Service carefully. By opting into or participating in any mobile messaging program operated by Power Up Electric (“we,” “us,” or “our”), you agree to be bound by these terms. If you do not agree, you must refrain from opting into our messaging services.
1. Program Description and Consent
By providing your phone number and explicitly opting in via our website contact forms, booking software, digital invoices, or direct text inquiries, you consent to receive recurring automated and manual text messages (including SMS and MMS) from Power Up Electric.
These messages will strictly be used for scheduling service visits, sending automated appointment reminders, providing technician arrival updates, delivering invoices or billing reminders, and conducting direct two-way chat customer support. Consent to receive text messages is entirely voluntary and is not a condition of purchasing any electrical or generator services.
2. Message Frequency
Message frequency varies depending on your interactions with us. You will typically receive messages when booking a new appointment, an appointment reminder 24–48 hours prior to your scheduled service, an update when your electrician is en route, billing updates or payment reminders after service completion, and direct messages during active conversational support.
3. Cost, Rates, and Fees
Power Up Electric does not charge users to receive text messages. However, standard message and data rates may apply depending on your mobile carrier plan. Check with your wireless provider for specific details regarding your texting plan charges.
4. Supported Carriers and Carrier Liability
Our text messaging program is available across major U.S. mobile carriers. Please note that mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to the effective transmission of data from your network operator.
5. How to Opt-Out (STOP Instructions)
You can unsubscribe or cancel your enrollment in our text messaging program at any time. To stop receiving messages:
- Reply STOP to any text message you receive from us.
- Upon texting STOP, you will receive a single final text message confirming that you have been successfully unsubscribed.
- Following confirmation, you will no longer receive text messages from us unless you choose to opt back in.
6. How to Get Help (HELP Instructions)
If you experience any technical issues or need assistance with our text messaging program:
- Reply HELP directly to any text message you receive from us.
- Alternatively, you can contact our customer support team directly at powerupelectric@gmail.com or call us at (530) 605-1089.
7. Age Restriction
To opt into our text messaging program, you must be a resident of the United States and 18 years of age or older. By opting in, you represent and warrant that you meet this age requirement.
8. Privacy Policy Integration
We strictly protect your data and mobile privacy. Our collection, storage, and processing of your phone number and SMS consent are strictly governed by our Privacy Policy Page, which explicitly states that your mobile information will never be shared or sold to third parties for marketing purposes.
